This National Certificate is an entry level qualification for individuals seeking a career path in the field of administration. It is a generic programme that is suitable for those with little work experience or those with some work experience in administrative positions in any type of organisation, company or non-profit. It can also be used as a work readiness programme for school leavers needing to bridge the gap between school and work. You will gain foundational competencies in the core areas of office administration such as communication, numeric literacy, information handling, operating a personal computer and peripherals, operating in a team and understanding the business environment.

This qualification is run over 12 months

TRAINING CENTER/ ONLINE LEARNING OR DISTANCE LEARNING 

This qualification is aimed at anyone wanting to become an administrator and receive a SAQA accredited qualification. It covers all the competencies and skills needed for entry to the NQF level 3 National Certificate in Business Administration Services. It is suitable for school leavers as well as those performing basic secretarial and administrative duties in their existing role.

• Competency in Communication (English) at NQF
  Level 1.
•  Competency in Mathematical Literacy at NQF
  Level 1.

By the end of the qualification, you will be able to:

• Identify and maintain records and use related systems and processes.
• Understand and operate information systems and use a personal computer and peripherals.
• Process different types of instructions.
• Process telephone calls.
• Maintain professional standards when handling customer enquiries, working in a team, applyingbusiness ethics and interacting in the work environment.
• Use and maintain office equipment.
• Manage time and work processes.
• Understand the structure of organisations and the business environment overall.